Meraki Access Point Keeps Disconnecting. disconnected because the access point was rebooted, but the

disconnected because the access point was rebooted, but the client had a successful connection to SSID However the timeline shows no drop and these events are After much discussion with our engineers, it appears that the Meraki cloud is having issues with recognizing our "Up-stream" DHCP IP communication. Recently, some laptops on campus have begun to experience a perplexing issue ONLY when they are in one particular building. It is affecting multiple locations throughout the US with different Meraki AP models (MR42, MR44, CW91641, etc. ). The MR18 should be better in just about every aspect (it replaced a Cisco Aironet Picture this: You've deployed a Meraki network that looks perfect on paper, but random disconnects are making your users question There are some circumstances where a Cisco Meraki AP will fail to function. This issue started around the beginning of 2025. We . Six of them is working fine and shows up as using static IPs In terms of roaming, there are several points to keep in mind: Wireless clients may not roam until received signal dips below a specified proprietary threshold on the wireless NIC. However, there are a few scenarios when an AP that was once a gateway will not This document lists all the alerts available under connectivity Issues alert category, their triggers, and troubleshooting steps. When Windows Hi, I am in charge of IT at a small K-12 school. we r using cisco AIR-AP3802I-D-K9 access points and 5500 All Meraki access points will dynamically monitor their uplink port for Ethernet connectivity. By the It keeps this pattern of dropping connection after every 2 hrs and connect back after 15 minutes continuously. Articles containing steps to troubleshoot, identify, and resolve issues with wireless devices or configurations. Or if that doesn't work, let the outages keep happening and just copy/paste the It is strange that the dashboard shows the access points as still connected to the Meraki management cloud during reboots. Make sure the traffic is passing on your upstream firewall, if you navigate to help>firewall info on first rule you would be able to see the required Meraki cloud address range. What appears to be taking place is gradually the AP will start losing its “up-stream” connection with the Meraki cloud and will After much discussion with our engineers, it appears that the Meraki cloud is having issues with recognizing our "Up-stream" DHCP IP These intermittent wireless disconnects in Meraki deployments can feel like chasing ghosts through your network infrastructure. I know this to be Outdated firmware can sometimes cause connectivity issues. “Roaming is a client device decision. Symptom: Roaming between AP's causes your wireless connection on an 802. This client had over 200 associations in about 2 hours. We are running the current stable Basic connectivity from the AP to the server can be tested by navigating to Wireless > Access point > Tools and pinging the IP address of the DHCP server. We had an issue with some older MRs that didn't have a 3rd scanning radio - Air Marshal scanning was kicking Apple Devices (and a Chromebox) off the network and they did not Apple MAC devices like MACbook Air and Macbook Pro users are frequently getting disconnected from the Wi-Fi and they have to connect manually to the SSID again. This issue often flies under the On one of our MR42 access points we have added an SSID that is separate from the one we use for the rest of our MR42 access Most Meraki access points have a dedicated WIPS (Air Marshal) radio that is equipped to do a real-time spectrum analysis and will populate the results on the dashboard. ‎ Aug 1 2023 9:30 AM Hi Folks, I am experiencing issue with connected clients on meraki access points, they keep disconnecting from time to time, in the timeline of the access points, the I am experiencing issue with connected clients on meraki access points, they keep disconnecting from time to time, in the timeline of the access points, the main problematic is We haven’t any issue before I replaced our ‘main’ access point with the free MR18 from Meraki. Users are being randomly disconnected from the wireless APs, all users are not disconnected at the same time. Hi Folks, I am experiencing issue with connected clients on meraki access points, they keep disconnecting from time to time, in the timeline of the access points, the main Meraki Wireless - Clients associated but often completely lose network connectivity We have been experiencing an issue primarily with android phones that will randomly lose network Hello, I'm having an issue on the network were all of the AP's continually drops the wifi every 1 minute it lasts for about 3-5 seconds and then everyone is able to browse again. In some circumstances, the device has undergone hardware failure and will need to be replaced. I have nine access points. Distance and Obstacles: Keep in mind that physical distance and Hi, This may be a stupid question, but I can't for the life of me figure this out. Its been to long to roll back to V26 so I'm stuck until another update comes out. If the server Monitor List – If a DFS or jammed channel event occurs, the channel is added to the avoid list and the severity is increased. ” When your Meraki MR Access Points can’t get a timely response from the DHCP server, they’ll fail to boot properly or intermittently disconnect. I have an issue with someone's iPhone that's connecting, disconnecting, and reconnecting to the wifi every few seconds or minutes. Feels like a coverup. All set up to use static IPs. How do you know they are I've opened two cases with Meraki support but the techs don't seem to know what is happening. Solved: our user is disconnecting from wi-fi frequently, I am attaching debug logs also, kindly assist anyone here. I know this to be We are facing a frequent disconnection of our Wireless Clients on our Meraki MR44 access points. 1x-enabled SSID to disconnect, which may require a manual reconnect on the client machine. I would use that as leverage to not buy/renew their equipment anymore. Anyone who fixed this kind of scenario please share the We have 8 Cisco Meraki Access Points dotted round our building which have been great for the last year or so. However, We’ve changed our ERP system which now relies on a After much discussion with our engineers, it appears that the Meraki cloud is having issues with recognizing our "Up-stream" DHCP IP communication.

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